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Sarah Santos, President of Cigars International | Photo by Merideth Eldow

What’s in Store: Cigars International’s Sarah Santos, Part 1

Retailers were among those that faced the biggest and most daunting challenges due to the COVID-19 pandemic in 2020. As the virus began taking...
FDA PMTA Review Progress | National Association of Tobacco Outlets

FDA PMTA Progress Update

The U.S. Food and Drug Administration (FDA) is under a court order to review and either authorize or decline to authorize by Sept. 9,...
2021 Tobacco Business Reader Survey

2021 Reader Survey

Please take this short survey about Tobacco Business! Your responses will help us improve the stories and content we produce. //
3 Tips for Selling Pipe Tobacco

Tips for Tobacconists Getting Started with Pipes

Tobacconists who are looking to bring in more pipes and pipe tobacco to their stores must be able to answer several key questions. Are...
3 Tips for Selling Luxury Products and Experiences

3 Tips for Selling Luxury Products and Experiences

How does one sell a luxury brand like an S.T. Dupont lighter? Mark Cole, president of Coles of London, provides three tips that can...
A 3-Step Opening Plan for New Cigar Lounges

A 3-Step Opening Plan for New Cigar Stores

Are you thinking about opening your own cigar store? Industrial Cigar Co. co-founder Brandon Frakes offers up the following tips on how to get...
7 Upsell Jumpstarters for Tobacconists

7 Upsell Jumpstarters for Tobacconists

Upselling is a sales tactic tobacconists can use to introduce customers to new cigars or a product they didn’t know they wanted. Upselling can...
Ernesto Perez-Carrillo | E.P. Carrillo Cigars

Ernesto Perez-Carrillo’s 3 Tips for Success in Tobacco

Are you looking to get ahead in the cigar industry? Here are three tips from industry veteran Ernesto Perez-Carrillo to help you find success: ...
Brian Desind | Privada Cigar Club

Brian Desind: Giving Them What They Want

Business got really serious last year for Brian Desind, founder of Privada Cigar Club. With the world on lockdown and the demand for handmade...
Karen Berger | Tobacco Businesswoman of the Year 2021

Karen Berger: Dream Chaser

Passion, loyalty and courage—those are three words Karen Berger, owner of Don Kiki Cigars and this year’s Tobacco Businesswoman of the Year, uses to...
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