Chad Armstrong, a longtime sales representative for PDR Cigars, has left the company, PDR revealed in a recent press release. Armstrong will be replaced by Scott Lewis, who will work as an independent broker and will represent PDR in Texas, Oklahoma, Kansas, Missouri and Louisiana.
“While I regret losing Chad, I am excited to have Scott working with us,” commented Abe Flores, owner of PDR. “As a company, I have been working to have the right people in place as we move forward in this new age of FDA regulation. 9 months ago, I hired Aurora Buca as my office manager to give us a a more streamlined office team, and to fix problems in order fulfillment. She has done an excellent job, and continues to affect positive changes in our home office. I also hired Isamarie Melendez to help us create a timelier and more positive customer service experience. Our new inside team has allowed us to reduce backorders and eliminate past errors.”